Privacy Policy
At Artisanal Candle Co, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and make purchases.
1. Information We Collect
1.1 Personal Information: When you place an order, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, shipping address, phone number, and payment information.
1.2 Non-Personal Information: We also collect non-personal information, such as browser type, operating system, and IP address, to improve your experience on our site and enhance site security.
1.3 Cookies: Our website uses cookies to remember your preferences, optimize site performance, and personalize your shopping experience. You can choose to disable cookies in your browser settings, but this may impact some features of the site.
2. How We Use Your Information
2.1 Order Processing: We use your personal information to process your orders, manage payments, and deliver products to you.
2.2 Communication: We may use your contact information to send you order confirmations, updates, and customer service messages.
2.3 Marketing: With your consent, we may use your email address to send promotional offers, product updates, and newsletters. You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails.
2.4 Site Improvement: We analyze non-personal information and site usage data to enhance website functionality, security, and user experience.
3. Information Sharing and Disclosure
3.1 Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping companies, and email marketing platforms) to fulfill orders, process payments, and deliver services.
3.2 Legal Requirements: We may disclose your information if required by law, such as in response to a court order, or to protect our rights, property, and safety or those of our customers.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of our business assets, customer information may be transferred to the acquiring party.
4. Data Security
We take data security seriously and implement industry-standard measures to protect your personal information. While we work hard to safeguard your data, please remember that no method of electronic storage or transmission over the Internet is 100% secure.
5. Your Rights
5.1 Access and Correction: You have the right to access, update, or correct any personal information we hold about you. Please contact us at [contact email] if you wish to make changes to your information.
5.2 Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
5.3 Data Deletion: You may request the deletion of your personal information by contacting us at [contact email]. Please note that some data may be retained for legal or business purposes, such as recordkeeping.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites, and we encourage you to read their privacy policies before providing any personal information.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will delete it promptly.
8. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions about our Privacy Policy, please contact us at:
Artisanal Candle Co
Artisanalcandlestudio@gmail.com