Terms and Conditions

Welcome to Artisanal Candle Co! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing or using this site, you accept these terms in full. Please read them carefully.

1. General Information

1.1 These Terms and Conditions apply to all users of the site, including browsers, vendors, customers, and/or contributors of content.

1.2 By accessing our site or purchasing our products, you agree to abide by these Terms and Conditions.

2. Orders and Payments

2.1 All orders are subject to product availability. We reserve the right to limit the quantities of any products we offer.

2.2 Prices for our products are subject to change without notice. Prices on the website do not include taxes or shipping fees, which will be added at checkout.

2.3 By placing an order, you agree to provide accurate, complete, and up-to-date payment information. We accept major credit cards, debit cards, and other payment methods as indicated on the site.

3. Shipping and Delivery

3.1 Orders are processed within 2 to 4 business days. Delivery times vary depending on your location and chosen shipping method.

3.2 We are not responsible for delays or lost packages due to unforeseen events, including natural disasters, courier delays, or customs clearance.

3.3 Shipping fees are non-refundable unless the product is defective or we have made an error in fulfilling your order.

4. Returns and Refunds

4.1 We want you to be completely satisfied with your purchase. We do not accept returns. Under certain circumstances to be eligible for a return, the candle must be unused and in its original packaging.

4.2 To initiate a return, please contact us at [contact email] with your order number and reason for return.

4.3 Refunds will be issued to the original payment method once the returned product has been received and inspected. Original shipping costs are non-refundable.

5. Subscription Services

5.1 If you enroll in our candle subscription service, you agree to be billed on a recurring basis (e.g., monthly, quarterly) based on your chosen plan.

5.2 You may cancel your subscription at any time by logging into your account or contacting us at Artisanalcandlestudio@gmail.com. Cancellations must be made at least 15 days before the next billing cycle to avoid being charged.

6. Intellectual Property

6.1 All content on our site, including text, images, graphics, and logos, is the property of Artisanal Candle Co and protected by intellectual property laws.

6.2 You may not reproduce, duplicate, copy, sell, or exploit any portion of the site or our products without express written permission from us.

7. Limitation of Liability

7.1 Artisanal Candle Co will not be held liable for any damages arising out of or in connection with the use of our products, including but not limited to allergies, skin reactions, or other health issues.

7.2 In no event shall Artisanal Candle Co, our directors, employees, or affiliates be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or goodwill.

8. Privacy Policy

8.1 Your personal information is governed by our Privacy Policy. By using this site, you consent to our collection, use, and disclosure of your information as outlined in our Privacy Policy.

9. Changes to Terms and Conditions

9.1 We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and it is your responsibility to review them regularly.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at Artisanalcandlestudio@gmail.com.

Thank you for choosing Artisanal Candle Co. We hope our candles bring warmth, beauty, and comfort to your space!